Sonargaon Hotel Job - Front Desk Agent
Position Summary
We are looking for positive and energetic individual to join the Front Desk team in the role of Front Desk Agent. This individual is responsible for registering guests into the hotel and acting as an ambassador to the Pan Pacific at all times. This position will be considered a multi functional position that will work closely with the Pacific Club, Reservations, Service One and Concierge departments throughout the year.
Key responsibilities
The key responsibilities of the Front Desk Agent include but are not limited to:
• Ensure that guests receive a positive first and last impression of the Hotel; greets and registers guests (check guests in and out); liaises with all other departments.
• Responsible for managing a cash float and performing cashier duties.
• Handle guests requests and answers questions.
• Enter data into the computer; help store luggage; report equipment problems and/or damage.
• Answer telephones in a friendly, yet professional manner and greets guests in a timely manner in accordance with Pan Pacific Vancouver Standards; interacts with other departments in a professional and courteous manner.
• Ensure that assigned duties are completed during the course of a shift; restock all necessary items during the course of a shift.
• Understand the need and willingness to work in other related departments during peak periods as required (i.e. Service One, Reservations, Pacific Club and Concierge).
• Perform other job-related duties and special projects as assigned
• Ensure that guests receive a positive first and last impression of the Hotel; greets and registers guests (check guests in and out); liaises with all other departments.
• Responsible for managing a cash float and performing cashier duties.
• Handle guests requests and answers questions.
• Enter data into the computer; help store luggage; report equipment problems and/or damage.
• Answer telephones in a friendly, yet professional manner and greets guests in a timely manner in accordance with Pan Pacific Vancouver Standards; interacts with other departments in a professional and courteous manner.
• Ensure that assigned duties are completed during the course of a shift; restock all necessary items during the course of a shift.
• Understand the need and willingness to work in other related departments during peak periods as required (i.e. Service One, Reservations, Pacific Club and Concierge).
• Perform other job-related duties and special projects as assigned
সহজভাবে এই জব পেতে চাইলে উপরের সার্চ বক্সে 'Sonargaon Hotel' লিখে সার্চ দিন
=====
======